Privacy Policy

Last updated: 07.09.2026

SSF-Safe Steps Forward Temporary Employment Agency, LDA, with registered office at Rua Dom Afonso Henriques 2

2620-080 Póvoa de Santo Adrião, Odivelas, Lisboa, Portugal, registered under NIPC/NIF 517 350 807 (“SFF”, “we”, “us” or “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how SFF collects, uses, stores and protects personal data when you visit our website, contact us, use our services, apply for employment or work opportunities, communicate with us, or otherwise interact with our business.

SFF processes personal data in accordance with the General Data Protection Regulation (“GDPR” or “RGPD”), Regulation (EU) 2016/679, Portuguese Law No. 58/2019 and other applicable data-protection legislation.

1. Who is responsible for your personal data?

The entity responsible for the processing of your personal data is:

SSF-Safe Steps Forward Temporary Employment Agency, LDA

Address: Rua Dom Afonso Henriques 2

2620-080 Póvoa de Santo Adrião, Odivelas, Lisboa, Portugal.

NIF/NIPC: 517 350 807

PH 00351 923384224

E-Mail: support@SafeStepsForward.eu , WWW.SafeStepsForward.eu

Where applicable, SFF may appoint a Data Protection Officer (“DPO”) or another person responsible for data-protection matters.

Data-protection enquiries may be sent to:

Email: support@SafeStepsForward.eu

2. What personal data may we collect?

Depending on your relationship with SFF, we may collect and process the following categories of personal data:

Identification information

Name and surname
Date of birth
Nationality
Identification information where legally necessary
Professional identification information

Contact information

Address
Email address
Telephone/mobile number

Professional information

Curriculum vitae
Employment history
Education and qualifications
Professional certifications
Skills and experience
References
Availability for work
Preferred employment conditions

Information relating to employment or services

Where necessary for recruitment, employment or service provision, we may process information relating to contracts, working arrangements, payroll, attendance, professional performance, work assignments and other employment-related matters.

Communication information

We may retain information contained in communications between you and SFF, including emails, contact forms, enquiries and correspondence.

Website and technical information

When you use our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website pages visited
Date and time of access
Cookies and similar technologies

3. How do we collect your personal data?

We may collect personal data:

Directly from you;
When you submit a CV or job application;
When you contact SFF;
When you request information or services;
When you enter into a contract with SFF;
From clients, partners or professional references where legally permitted;
Through our website;
Through recruitment platforms or professional networks;
From publicly available professional sources where appropriate and lawful.

4. Why do we process your personal data?

SFF may process personal data for the following purposes:

Managing enquiries and communications;
Providing our services;
Managing client and supplier relationships;
Recruitment and candidate selection;
Identifying suitable employment or work opportunities;
Managing workers and employment relationships;
Preparing and administering contracts;
Complying with employment, tax, accounting and other legal obligations;
Managing payments and invoicing;
Maintaining business records;
Protecting the security of our offices, systems and information;
Preventing fraud, abuse and unlawful activity;
Responding to requests from public authorities where legally required;
Improving our services and website;
Sending marketing communications where legally permitted and, where required, with your consent.

5. Legal basis for processing

SFF only processes personal data where there is a valid legal basis under the GDPR.

Depending on the circumstances, the legal basis may include:

Performance of a contract

Where processing is necessary to enter into or perform a contract with you.

Legal obligation

Where processing is required to comply with applicable Portuguese, European or other legal obligations.

Legitimate interests

Where processing is necessary for SFF's legitimate business interests, provided those interests do not override your fundamental rights and freedoms.

Consent

Where consent is legally required and you have freely, specifically and unambiguously provided it.

You may withdraw consent at any time where processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Recruitment and employment data

If you apply for a position or register with SFF as a candidate, we may process your personal and professional information for recruitment and employment-related purposes.

This may include evaluating your qualifications, contacting you regarding opportunities, communicating your profile to relevant clients where appropriate, arranging interviews and managing the recruitment process.

We will only disclose candidate information to clients or other relevant parties where there is an appropriate legal basis and where such disclosure is necessary for the recruitment or placement process.

7. Sharing personal data

SFF does not sell personal data.

Where necessary and lawful, personal data may be shared with:

Clients and prospective clients;
Employees and authorised representatives of SFF;
Service providers and subcontractors;
IT and software providers;
Payroll, accounting and professional advisers;
Recruitment and employment partners;
Public authorities and regulatory bodies;
Courts, law-enforcement authorities or other entities where required by law.

Where third parties process personal data on behalf of SFF, we take appropriate steps to ensure that they provide adequate guarantees regarding confidentiality, security and GDPR compliance.

8. International transfers

Where personal data is transferred outside the European Economic Area (“EEA”), SFF will take appropriate measures to ensure that the transfer complies with applicable data-protection legislation.

Such measures may include an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

9. How long do we keep your data?

SFF retains personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, contractual, accounting and regulatory requirements.

Different categories of personal data may therefore be retained for different periods.

Recruitment and candidate information may be retained for an appropriate period after the end of a recruitment process where there is a legitimate reason to maintain the information or where consent has been obtained, subject to applicable law.

When personal data is no longer required, SFF will securely delete, anonymise or otherwise dispose of it.

10. Data security

SFF takes appropriate technical and organisational measures to protect personal data against:

Unauthorised access;
Unauthorised disclosure;
Accidental loss;
Destruction;
Alteration;
Unlawful processing.

Access to personal data is limited to people who need the information for legitimate business or legal purposes.

11. Your data-protection rights

Subject to the conditions and limitations established by applicable law, you may have the right to:

Access your personal data;
Request correction of inaccurate or incomplete data;
Request deletion of your personal data;
Request restriction of processing;
Object to certain processing;
Request data portability;
Withdraw consent where processing is based on consent;
Not be subject to certain automated decision-making, where applicable.

The exact availability of each right depends on the circumstances and the applicable legal requirements. CNPD confirms these rights under the GDPR framework.

To exercise your rights, contact:

support@safestepsforward.eu

We may need to verify your identity before responding to a request.

12. Complaints

If you believe that SFF has processed your personal data unlawfully or has otherwise failed to comply with applicable data-protection requirements, you may contact SFF first so that we can investigate your concern.

You also have the right to lodge a complaint with the Portuguese supervisory authority:

13. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for essential website functionality, security, analytics, preferences and, where applicable, marketing purposes.

Where required by law, non-essential cookies will only be activated after obtaining the appropriate consent.

Further information can be provided in our Cookie Policy.

14. Changes to this Privacy Policy

SFF may update this Privacy Policy from time to time to reflect changes in our business, technology or legal obligations.

The latest version will be published on our website together with the date of the most recent update.

15. Contact us

For questions regarding this Privacy Policy or the processing of your personal data, please contact:

SSF-Safe Steps Forward Temporary Employment Agency, LDA

Rua Dom Afonso Henriques 2

2620-080 Póvoa de Santo Adrião, Odivelas, Lisboa, Portugal